Yes. We export from the Dominican Republic with full customs documentation for both product lines — clean-pyrolysis biochar and steam-activated biochar. Current export markets include the US, EU, and Asia. Landed cost estimates are available on request.

Every batch — whether clean-pyrolysis biochar or steam-activated biochar — ships with a Certificate of Analysis (COA), Technical Data Sheet (TDS), and Safety Data Sheet (SDS). Cosmetic-grade orders additionally include INCI documentation (Charcoal Powder, CAS 7440-44-0). We support customer qualification processes and can provide additional analytical data on request.

Yes. Standard cosmetic-grade biochar is a fine powder optimized for rinse-off formulations. Steam-activated grades (food and industrial) can be produced in powder or granulated formats depending on application requirements. Custom milling is available. Contact us with your target particle size distribution.

Cosmetic-grade biochar: 1 kg (sample), 5 kg, 25 kg. Food-grade and industrial-grade steam-activated biochar: 5 kg and 25 kg. Agricultural-grade biochar: 25 kg and bulk. Custom packaging is available for contracted volumes across all product lines.

Sample kits ship within 5 business days of order confirmation. Production orders typically ship within 2–3 weeks depending on volume and grade. Both clean-pyrolysis biochar (cosmetic, agricultural) and steam-activated biochar (food, industrial) are produced in the Dominican Republic. We maintain safety stock for cosmetic-grade orders.

Sample kits ship at 1 kg for evaluation. Production orders start at 5 kg for cosmetic-grade biochar (clean pyrolysis). Food-grade and industrial-grade steam-activated biochar starts at 5 kg. Agricultural-grade biochar is available at 25 kg and bulk. Contact us for volume pricing across all grades.

Request a sample kit for your application. We include full documentation so your technical team can evaluate directly. Most cosmetic evaluations take 2–4 weeks from sample receipt.

Cosmetic-grade, food-grade, industrial-grade, and agricultural-grade. Each is produced to different specifications and ships with grade-appropriate documentation. See our Product Grades page for full details.

Yes. Pyrolysis converts biomass into stable solid carbon. Unlike combustion-derived charcoal, the process sequesters more carbon than it emits — a fundamentally different lifecycle equation.

In the Dominican Republic, from plantation-grown Acacia mangium biomass. Our commercial office is in New York (600 3rd Avenue, Manhattan).

We ship 1 kg sample kits for cosmetic-grade evaluation with full documentation (COA, TDS, SDS, INCI sheet). Contact us at commercial@nacoabiochar.com for pricing and lead time.

Yes. nacoa™ is produced by thermal pyrolysis alone — no chemical activation, no solvents, no additives, no preservatives, no coatings. The biomass is plantation-grown Acacia mangium from the Dominican Republic. This process and sourcing profile supports clean-beauty, natural, minimal-processing, and sustainability brand narratives.

Every batch ships with a Certificate of Analysis (COA), Technical Data Sheet (TDS), and Safety Data Sheet (SDS). Cosmetic-grade orders include INCI documentation. Formulation guidance and application notes are available on request.

nacoa™ significantly outperforms USP ⟨61⟩ microbiological limits. It is classified as non-hazardous under all GHS categories — no irritation, sensitization, or adverse health effects expected under normal cosmetic use. Heavy metals are well below all international cosmetic safety thresholds. Microbial challenge, preservative efficacy, and formula stability testing: all passed.

By design. Conventional activated charcoal’s ≥800 m²/g surface area is engineered for industrial filtration — not cosmetic rinse-off, where the product contacts skin for seconds. nacoa™’s 174.78 m²/g delivers the oil-uptake, exfoliation, and visual aesthetics cosmetic formulators need without excessive surfactant absorption, destabilized foam, or unpredictable color bleed.

Yes. nacoa™ shares the same INCI name (Charcoal Powder) and CAS number (7440-44-0) as conventional activated charcoal. It is a drop-in replacement with zero added formulation complexity. The key difference is production method (clean pyrolysis, no chemical activation) and supply chain (single-origin, batch-traceable, carbon-negative).