FAQs

Your questions answered

1
Is nacoa™ a direct replacement for activated charcoal?

Yes. Same INCI name (Charcoal Powder), same CAS number (7440-44-0). Drop-in replacement with zero added formulation complexity. The difference is production method (clean pyrolysis, no chemical activation) and supply chain (single-origin, batch-traceable, carbon-negative).

2
Why is the BET surface area lower than conventional activated charcoal?

By design. Conventional charcoal's ≥800 m²/g is for industrial filtration — not cosmetic rinse-off where the product contacts skin for seconds. nacoa™'s 174.78 m²/g delivers the oil-uptake, exfoliation, and aesthetics formulators need without surfactant absorption issues or foam destabilization.

3
What safety and purity testing has been done?

nacoa™ significantly outperforms USP ⟨61⟩ microbiological limits. Non-hazardous under all GHS categories. Heavy metals well below all international cosmetic safety thresholds. Microbial challenge, preservative efficacy, and formula stability: all passed.

4
What documentation ships with an order?

Every batch ships with a Certificate of Analysis (COA), Technical Data Sheet (TDS), and Safety Data Sheet (SDS). Cosmetic-grade orders include INCI documentation. Formulation guidance available on request.

5
How do I evaluate nacoa™?

Request a sample kit. We ship the relevant grade with full documentation so your R&D team can test directly. Most cosmetic evaluations take 2–4 weeks from sample receipt.

6
Where is nacoa™ produced?

In the Dominican Republic, from plantation-grown Acacia mangium biomass.

7
Is production carbon-negative?

Yes. Pyrolysis converts biomass into stable solid carbon, sequestering more carbon than is emitted — a fundamentally different lifecycle equation than combustion-derived charcoal.

8
What grades are available?

Cosmetic-grade, food-grade, industrial-grade, and agricultural-grade. Each produced to different specifications with grade-appropriate documentation.